They are simply the best. I have dealt with other AV companies in the Cleveland- Akron area dating back to the 1980's - and none of them were ever this good and customer-centric. They will work WITH you to get the right equipment for your needs (rather than oversell something you don't need).
I have been using Matt and his team for years (as have my family and colleagues).
This is our second bad experience with this store. Our only dealing with them is the Verizon purchases that we made over several years. The first time (years ago) we bought the cover for the phone front. They said if we had problems like a screen crack, it was guaranteed. Wrong, it was not because it happened to us! Next, just a few months ago, we bought phones along with renewing our wireless contract and we were promised a monthly rebate to offset the cost of the phones. One phone would be free and the other would cost around $10 per month for the two years. Wrong! We fought and fought with Verizon for our credits. Many, many hours on the phone and lots of aggravation later, we believe we might actually see the rebates. Verizon said the store was completely wrong to tell us we could get those credits and that they were only for new customers, which we weren't. Radioactive told us we absolutely could get the credits when we signed up. Displeased!
They are honest, friendly and a pleasure to work with.
RadioActive Electronics set up a great entertainment system for my new home. They were able to respond timely and provided options to upgrade that has now provided us with much more than we ever thought possible. On the day of my move in, they installed and mounted all TV's and wired a HEOS system that enables us to get music through the entire house. Well done and timely!!
Great customer service and quality products, very pleased so far with my purchase and the installation.
We arranged for Matt Smith & the Radioactive team to design & install our home theater system - and we could not be more thrilled with the results! The team paid careful attention to each and every detail, including manually tuning the audio components to give us a theater-quality experience. Moreover, the installers were exceedingly polite and professional throughout the service. Several months later I also purchased a Verizon phone through Radioactive -- the experience far exceeded a prior unpleasant purchase process at my local Verizon store. Highly recommend Radioactive Electronics!!
Radioactive Electronics is a US Electronics Store based in Middlefield, Ohio. Radioactive Electronics is located at 15624 W High St, Middlefield, OH 44062, USA.
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